Sunday, September 11, 2011

My Recollection from a Decade Ago and How it Impacts Me Today


No one that knows me well will ever accuse me of having a great memory.  But, like so many other people, my personal experiences on September 11, 2011 are forever frozen vividly in my mind.  Moreover, the experience guides my actions today.

It all starts off with what appears to be the most common collective experience – an absolutely beautiful day with the most striking blue sky.   I first noticed the sky as I drove on the George Washington Parkway right near CIA complex on my way to my office in the then Qwest building in the Ballston area of Fairfax.

It is pretty blank from that moment to the moment that Amy, my wife, called me in a bit of a panic.  With tremendous concern she told me that a plane had hit one of the World Trade Center towers.  My first thoughts, apparently the same as the President of the United States of America, were that a small plan accidently hit the building.  I started surfing the Web for more information.  A bit later, she called me back and her voice had a disturbing tone and panicky quavers - the second plane hit WTC Tower 2.  That was the moment when we all knew that something was much more terribly amiss.

I left my office and entered the small conference room associated with my boss, James F. X. Payne.  There was a meeting going on, but I do not remember the others in the room.  I told them that there was something going on, and turned on the television in the room.  The confusion and impact of the intrusion faded as the world-wide coverage of the event has already started.   We watched the fires and smoke rise from the buildings.

I remember thinking and discussing the damage to the buildings.  As people also know about me, I am an eternal optimist.  If the glass if half-full, the other half is full of humidity.  My non-professional assessment was that the structural damage to the building would not cause the buildings to fail, and that eventually the buildings would be restored.  I was right about the structure but completely wrong about the impact of the fires.  The fate of the building and over two thousand people was already sealed.

While all the events in New York were unfolding, there was a news report on the TV that a loud noise was heard near the Pentagon.   There was little known, except that it started the mass exodus of people from their place of work to their homes.

I had a meeting setup with Jim Johnson from Time Warner Telecom (now tw telecom).  It seems a bit ridiculous that we kept the meeting.  Traffic in the area around Ballston was in gridlock, so going home immediately was not an option.  I left my office building and walked across the street to the outdoor seating area in front of a building where Jim was waiting.  Luckily, I was able to call Amy on my mobile phone, and she told me that all flights have been grounded but that there was at least one other plane that was thought to be in hijackers controls.  I can only assume that this was Flight 93.  Every now and then, I searched the sky, but by that time there were no planes anywhere to be seen.  I do not remember at all what Jim and I talked about, but I am sure that we discussed the day’s events as we best knew them, some business, and thoughts about how to get back to normalcy.

An hour or so later, I started my trek home, north on Glebe Road towards the Chain Bridge.  Traffic was horrible, but it moved.  I wanted to get over the Potomac as quickly as possible, so when I had the decision to go on Chain Bridge Road to the George Washington Parkway and then onto the American Legion Bridge or take the Chain Bridge into the District, I chose to cross the Chain Bridge. 

Going over the bridge, there is only a single legal option.  That is to make a right turn onto Canal Road – or more specifically for me, the wrong direction.  In an uncharacteristic act of traffic defiance – I took the opportunity to make an illegal left turn, onto an essentially empty Clara Barton Parkway and then quickly home.

After that my memory has faded.  I only wanted to know that my family was safe at home.  I had significant difficulty calling my mother due to the impact of the Towers destroying the Verizon Central Office near Ground Zero.

Home, I remember firing-off an email that outlined my impression that radical Islam had replaced Communism as the new rallying cry of the despot looking to achieve power and overthrow civilization.  Living near Washington, D.C., periodically, military jets noisily swooshed over my neighborhood.   I now pass a Patriot Missile Battery nearly every day on my way to work.

A somewhat humorous event happened the next day.   All the schools were closed, and Amy arranged for Seth to have a play date with someone from school.   The house was in Avenel, a beautiful and upscale community near our home.  In fact, it was in “the” Avenel house.  The play date was uneventful, but Seth came home and asked two questions.  First, “Daddy, why don’t we have a fountain in the driveway”, and the second “Why doesn’t our house have an elevator”?

Here are some final recollections of the days after the event.  The first was that I was glad that my father, Howard J. Kaplow of Blessed Memory was not in a condition to fully understand what had happened.  As a veteran of World War II, he did not have to add to his memories of the attack on Pearl Harbor and the violence he experienced as a soldier in Europe. 

Next, the Qwest building in Ballston has a glass wall that rises from the 13th to the 14th floor facing north.  On a normal day, a plane every 30 seconds or so would pass on their way to Regan National Airport.  With air traffic grounded, I remember looking out and wondering when the planes would fly again.

Finally, I recall was that for several nights I went to sleep praying and hoping that somehow I had the capability to change events.

Alas, changing events of the past is impossible.  The passing of a great man and friend two weeks ago reinforced what we all must do.  Live every day as it is the most important day of our lives, focusing our energy on our family and friends.  For so many families, the events of 10 years ago cannot be changed, and for them and the thousands of Service Men and Women that keep us safe, their families will never be the same.

The impact of the event, and its consequences drove into me something that guides my actions at work, particularly since most of my effort is to support the government, generally in the area of national defense.   I believe that for every action taken, for every dollar spent, and for every process followed you have to ask two questions:
  • Is what we are doing protecting the United States of America?
  • Is what we are doing to help us protect our soldiers and help them get the bad guys?
Everything else is a waste and jeopardizes our country and its people.


God Bless You.  And God Bless America.

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